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What is Leadership? Service to America Winners Offer their View

On Leadership

ADNODE: ;; AVCREDIT: Ben de la Cruz and AJ Chavar ;; BLURB: What is leadership? Eight of the 2011 Service to America award winners, recognized by the Partnership for Public Service for their outstanding contributions as federal workers, answer the question. Winners highlighted in this video include Alfonso Batres, Diane Braunstein, C. Norman Coleman, James Michael Duncan, William A. Gahl, W. Todd Grams, Charles Heurich and Paul Hsieh. Interviews were 
conducted by The Washington Post's Lillian Cunningham and Melissa Steffan.  ;; EDITOR: ;; HEADLINE: On Leadership: Service to America winners 2011  ;; HEIGHT: 270 ;; HIDDENCOM: nhp; on leadership; onleadership; service to america; service to america awards; sammies; partnership for public service; sammies 2011; service to america winners; 2011 service to america awards; public service leadership; federal leaders  ;; KEYWORDS: nhp; on leadership; onleadership; service to america; service to 
america awards; sammies; partnership for public service; sammies 2011; service to america winners; 2011 service to america awards; public service leadership; federal leaders  ;; LENGTH:  ;; MEDIAPLAYER: Ninja ;; ORBITID:  ;; PLAYLIST: LI2009102302738 ;; PNAVSEC: /media/nation ;; PUBLISH: YES ;; SEARCH: YES ;; SHOOTDATE: 2011-09-16 08:14:17 ;; SLUG: 09162011-43v ;; SMEDIAURL: 
http://static.washingtonpost.com/wp/swf/OmniPlayer.swf?id=09162011-43v&flvURL=/media/2011/09/16/09162011-43v.m4v&playAds=true&adZone=wpni.video.opinion/onleadership&canShare=true&jsonURL=http%3A%2F%2Fmedia.washingtonpost.com%2Fmedia%2Fmeta%2F2011%2F09%2F16%2F09162011-43v.jsn ;; SOURCE: The Washington Post ;; WIDTH: 480 ;;

Service to America winners 2011

What is leadership?  It’s a question I’m regularly asked and that real leaders ponder often.

Eight of the 2011 Service to America award winners provide their take on the answer.  

Each Fall, the Samuel J. Heyman Service to America Medals ceremony honors federal employees who have made significant contributions to our country.

The honorees are chosen based on their commitment and innovation and on the impact of their work in meeting key national needs. These folks clearly know something about leading.  More important, they are doing it and doing it well.  Partnership. Collaboration. Creativity.  Innovation.  Vision.  May you be inspired to great service.   

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Art Can Teach Us to Lead, Part 3: Teamwork and Dale Chihuly

We can learn about innovative leadership from Dale Chihuly. We can also see important links between innovation and collaboration by exploring his approach to his art.

Chihuly’s current exhibition, Through the Looking Glass, at the Museum of Fine Arts in Boston brings all this home.

I’ve been a Chihuly fan for twenty years, but this exhibit tops anything I’ve seen – and is a testament to how the artist has pushed the boundaries of his art and medium over his career. The Ikebana boat (below) was an Alice in Wonderland moment of pure pleasure and awe. It also spoke to the ongoing experimentation, learning from experience, passion for innovation, and teamwork at the core of Chihuly’s artistry.

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The story goes that Chihuly wanted to test the strength of some glass and see it in water. So he began throwing pieces over the side of a bridge and later asked some young men to retrieve them. The image of their boats filled with shapes and color gave birth to the Ikebana concept, now a staple in his exhibitions.

Equally inspiring are the videos shown in conjunction with the exhibit. Snippets are available online. Others and interviews with the artist can be found at the video screening room on Chihuly’s website.

Take a look. Watch Chihuly in action. Hear him and others talk about the innovative power of deep teamwork. Flora Mace, who began working with Chihuly in 1975 on the Blanket Cylinders (glass pieces of different size and shape inspired by native American baskets and weaving), explains the synergy this way: “When I work for Dale, I almost become him.”

The image of the solitary artist – the solitary leader – is forever shattered by Chihuly’s high-energy, high-engagement model of leader as visionary, director, catalyst, coach, choreographer, teacher, and partner. 

As Karen Chambers writes in Chihuly: Color, Glass, and Form:

“As director of the team, Chihuly makes the process a symbiotic relationship that draws on each individual’s expertise and energy. During a glassblowing session, the entire team is in sync, at one with Chihuly’s ideas and an integrated part of his creative process.

In creating the work, the team follows Chihuly’s instructions. He is like a choreographer who uses his dancers’ bodies to make tangible his ideas. Unlike teams in Europe, where production is the goal and each member has an assigned task, Chihuly’s team makes unique pieces and people exchange jobs. 

While a Chihuly team works together with apparent ease, the dynamic is complex. Chihuly acts much like a film director – creating the concept, initiating the action, and setting the scene – but the process requires something else, a special chemistry in which he works as catalyst. In this role, he manages a process in constant flux, harnessing the three key elements of fire, gravity, and spontaneity.

Chihuly is the catalyst that makes it all work. He brings together the best glass blowers according to their schedules and his needs, creates the most congenial ambience [through music, food, and setting], introduces a touch of glamour by moving the sessions from site to site and flying in his team, challenges the group with his ideas, and after an intense session of work, a few distinctively Chihuly pieces emerge.”

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The Arts Can Teach Us to Lead, Part 1: Embracing Diversity Brings Innovation — The Compelling Case of Sissoko and Segal

I am a firm believer that we can learn much about how to lead from engaging with and in the arts. This post begins a series on the topic.

It’s a set of ideas I’ve been thinking and writing about for a long time. Quite simply, the arts “traffic in understanding,” in the words of Pulitzer Prize-winning author Annie Dillard – and understanding one’s internal and external worlds is at the heart of leadership effectiveness. 

The major challenges in leading – understanding and working with those who are different from us, forging shared interests and common goals, motivating, influencing while remaining open to new learning, understanding the roots of competing interests and conflicts, finding lasting solutions to complex problems – echo life’s larger challenges.

The arts lay out these grand dilemmas in accessible form and invite us to reflect on and learn from them. I’ve been reminded of this by some recent events.

The first was a Ford Foundation conference held May 4, 2011 called "Fresh Angle on the Arts: Reimagining Culture in a Time of Transformation" – a day of discussions and performances exploring the role of art and artistic expression in times of social transformation and revolutionary global change.

Different cultures, ethnicities, and social traditions can separate us. But understanding our own history and heritage and then broadening our perspectives on other cultures through education and collaboration can take us to rich, new heights and toward common ground despite our differences.

Listen to excerpts from the CD called “Chamber Music” as performed by Ballaké Sissoko (an African musician playing a traditional lute-harp from Mali called the kora) and Vincent Segal (a French musician playing the classical cello) at the Ford Foundation conference.

Through the music of Sissoko and Segal, you’ll hear and experience quite simply and enjoyably exactly what I’m talking about – and chances are you’ll understand the importance of leading through and with diversity in today’s global world faster and deeper than you might from a lecture, essay, or class on the topic. 

“Chamber Music” has been reviewed as “one of Europe’s most buzzed-about world music recording.” It is also a clear and powerful illustration of fusion without loss, synergy without dominance, differences as the springboard to innovation, shared leadership through true collaboration, and globalization without fear. 

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Leading in a World of Social Media Technologies

The happenings in the Middle East say much about the power of social media technologies. They are revolutionizing the practice of leadership.

Followers need a simple cell phone to organize a groundswell in support or opposition to any leader, product, or cause. Huge crowds can be assembled with a simple text message and that powerful contemporary closer: “Pass this message on.”

Strangers with shared interests or common beliefs forge virtual communities and become cyber allies through vehicles like Facebook and Twitter. Building solidarity, commitment, and shared purpose no longer require face-to-face meetings – or even residency in the same nation or on the same continent.

A twitter revolution or a smart mob a la Howard Rheingold is no novelty. Social media technologies created the conditions to topple a controlling, military-backed, thirty year regime in a seemingly stable country like Egypt; and they continue to send aftershocks through a host of other nations. They will continue to do so.

What does all this mean for contemporary leadership?  What is important to remember? 

1. Leadership is vital. At its core, leading is a social process rooted in relationship, collaboration, and mutual interest. Advances in technology and the ease of electronic communications and social networking provide additional tools for building the networks of relationship and shared purpose needed for success.

At the same time, they also expand the need for leadership. We have mind-boggling capabilities at our finger-tips to forge global alliances, further causes, and foster organizational agendas – to create, in the language of super-blogger Seth Godin, tribes of ten or ten million who care passionately about the same things that we do. All these new groups need direction, cohesion, and contribution. They need leadership from people like you or me.

2. Leaders know and respect their followers. Perhaps there were times in history when leaders could ignore the needs and collective power of their followers. Those have passed. Then President Mubarak, sitting in his palace telling world leaders that the disturbances in Egypt will pass, is a symbol of a leader in denial and out of touch. Leaders know their followers well. Social technologies can help them in this.

3. Leaders listen to, learn from, use, and manage the social groundswell. Contemporary leaders need to take their heads out of the sand about social media technologies. They are powerful and here to stay. When United States senators twitter their constituencies, and the CEOs of Fortune 500 companies talk to their constituents through Facebook, something about leading has definitely changed.

Charlene Li and Josh Bernoff provide a wealth of strategies for working the groundswell,using it to inform and energize your leadership and organization, and turning the power of social media to your advantage. I’ve learned a lot from their book, appropriately titled Groundswell

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Real Leadership is Love

Happy Valentine’s Day. Today is the perfect day to reflect on an important leadership truth. Leadership is all about love.

It’s about devotion to a cause or an organization and the deep desire to contribute in important ways.

It’s about the satisfaction from true partnership and recognition that there is power and possibility in joining with others.

It’s about deep relationships and collaboration that result in the reciprocal learning at the heart of shared mission and purpose.

It’s about appreciation for others who are vital to advancing a mission.

It’s about the maturity to separate liking someone from recognizing that we owe everyone basic human respect and a willingness to work well with them to advance a common cause.

It’s about authenticity and bringing your true self to the work.

It’s about finding joy in the challenges and the experiences. (See my previous posts on raising your joy quotient).

It’s about commitment, hard work, hanging-in during tough times, and growing from the experience.

Leadership is all about love. Is love at the center of what you do?  What would need to change to make it so?