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What is Watson?: Eight Steps to Wisdom and Executive Judgment in a Fast-Changing World

What is Watson? Jeopardy and computer fans know the answer to that question.

Watson is the IBM computer that beat two human Jeopardy mega-champions at their own game. The implications are amazing. For years, IBM and artificial intelligence scientists have been working to create a machine that can understand the nuances of naturally spoken human language and respond accurately. Watson’s victory signaled they are getting there – and thinking creatively about the widespread uses for the increasingly sophisticated technology.

The New York Times reported on February 17, for example, that IBM has announced a collaboration with Columbia University and the University of Maryland to use the technology for the creation of a cybernetic physician’s assistant. The service could be available to physicians in as little as 18 months, revolutionizing medical education and healthcare delivery worldwide. IBM also envisions a version of Watson to assist consumers in buying decisions and in meeting technical support needs. The possibilities are endless.

All this should give us pause. We’ll never rival a computer like Watson for encyclopedic knowledge, but we can develop what successful leaders and professionals know is their competitive advantage – wisdom and executive judgment.  How do we do that?

We are wise in making good judgments when we . . .

1.  bring a strong knowledge base and disciplined thinking to our decisions

2.  assess the advice we get – and the quality of the character of our advisors

3.  work to see more and more deeply into situations 

4.  learn to see systems – how things connect and impact each other

5.  can envision multiple alternatives – and avoid feeling stuck in any one of them

6.  anticipate the consequences of our actions before we act

7. have insights into our purpose for leading – and the values that drive it

8.  employ our moral compass often, asking “Would I want this discussed on the 6 o’clock news?”

Leadership gurus Warren Bennis and Noel Tichy remind us of a powerful truth in their book on judgment: “With good judgment, little else matters. Without it, nothing else matters.”

What are you doing to develop your capacities for wisdom and executive judgment?